The team behind your
support desk. sales pipeline. data operations. agency delivery.

We run outsourced delivery teams from Indore, India for companies in the US, UK, Australia and worldwide: 24/7 customer support desks, B2B appointment-setting pods, data entry/cleaning/enrichment operations, and white-label content, PPC and chatbot delivery for agencies. One vendor, four disciplines, the same QA culture across all of them.

Published, per unit, no discovery-call gate: per agent per month for support, per held meeting for appointment setting, per 1,000 records for data work, per deliverable or wholesale bench for agencies. The pricing page lists indicative ranges; your pilot quote is a fixed number in writing.

Describe your queue, list or workload and within 48 hours you get a written pilot plan: scope, team, metrics we will be judged on, and a fixed price. Pilots run about two weeks on your real work — the audition happens before the commitment, not after.

One managed delivery centre in Indore, India — office-based, not a freelancer patchwork. India’s timezone covers US evenings and UK/EU mornings from a single roster, which is why overnight turnarounds and 24/7 desks price so well here.

Fluent written English across all desks; voice work is accent-trained and you approve callers from recordings before launch. We are honest about fit: chat, email and B2B voice are our strength — accent-critical US consumer voice lines get told the truth, not sold.

Office-only workstations, NDA-bound staff, least-privilege access inside your systems (we join your stack; nothing is exported), activity logs, and access that dies the day an engagement does. Process detail is in every service’s onboarding pack.

Mostly 5–200-person companies and the agencies that serve them: big enough to have real queues and pipelines, small enough that a $700 agent instead of a $3,500 hire changes the P&L. Enterprise procurement theatre is not our habitat, and we say so.

That is the only way we start: a two-week pilot, one seat, one campaign or one sample batch. Contracts are monthly with 30-day notice after that. Vendors that need year-one lock-ins are pricing in your regret.

2010 — fifteen years of data operations, support desks and delivery work from Indore, predating the outsourcing hype cycle and several of its fashions. The company is real, the office is real, and references are available on request.

Every desk runs the same machinery: written SOPs before go-live, QA sampling with error rates on a dashboard, weekly scorecards, and a named delivery manager whose job is to answer you in minutes. If a metric slips, you see it in our report before you feel it in your business.